Terms of Service

1. Acceptance of Terms

Welcome to Sonoran Weight Loss Clinic. By accessing our website, scheduling an appointment, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Medical Disclaimer

The information provided on this website and through our services is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Important: Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

3. Patient-Provider Relationship

A patient-provider relationship is established only after:

• You have scheduled and attended an initial consultation
• We have reviewed your medical history and determined you are a suitable candidate for treatment
• You have signed appropriate consent forms and agreements
• A treatment plan has been established

Browsing our website or submitting a contact form does not create a patient-provider relationship.

4. Services Provided

Sonoran Weight Loss Clinic provides medical weight loss and hormone therapy services, including but not limited to:

• Weight loss medication management (Semaglutide, Tirzepatide, etc.)
• Hormone replacement therapy
• Nutritional counseling and lifestyle guidance
• Regular monitoring and follow-up care
• Lab work and health assessments

5. Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history information
• Inform us of any changes to your health status or medications
• Follow prescribed treatment plans and dosing instructions
• Attend scheduled follow-up appointments
• Report any adverse effects or concerns promptly
• Pay for services rendered in accordance with our payment policies
• Provide at least 24 hours notice for appointment cancellations

6. Appointments and Cancellations

Scheduling: Appointments can be scheduled by phone, through our website, or during office visits.

Cancellation Policy: We require at least 24 hours notice for appointment cancellations. Failure to provide adequate notice or repeated no-shows may result in a cancellation fee and/or termination of services.

Late Arrivals: If you arrive more than 15 minutes late, we may need to reschedule your appointment.

7. Payment and Fees

Payment: Payment is due at the time of service unless other arrangements have been made. We accept cash, credit cards, and certain insurance plans.

Insurance: While we work with some insurance providers, coverage for weight loss medications and treatments varies. You are responsible for understanding your insurance coverage and any out-of-pocket costs.

Refunds: Payments for services rendered are generally non-refundable. Medication refunds may be available only for unopened, unused products in accordance with pharmacy regulations.

8. Medication Safety and Risks

All medications carry potential risks and side effects. Before starting any medication, you will:

• Be informed of potential risks, benefits, and alternatives
• Have the opportunity to ask questions
• Sign informed consent forms
• Receive instructions for proper use and storage

You acknowledge that: No medication is without risk, results may vary, and we cannot guarantee specific outcomes. You agree to follow all medication instructions and report any adverse effects immediately.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sonoran Weight Loss Clinic and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Use of Website

You agree to use our website only for lawful purposes. Prohibited activities include:

• Attempting to gain unauthorized access to our systems
• Transmitting viruses or malicious code
• Using automated systems to access the website without permission
• Impersonating another person or entity
• Collecting information about other users

11. Telemedicine Services

If we offer telemedicine consultations, you understand that:

• Telemedicine has limitations compared to in-person visits
• You are responsible for ensuring a private, secure location for consultations
• Technical difficulties may occasionally occur
• Some conditions may require in-person evaluation

12. Limitation of Liability

To the fullest extent permitted by law, Sonoran Weight Loss Clinic and its staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

Medical Outcomes: We make no guarantees regarding weight loss results, treatment effectiveness, or specific health outcomes. Individual results may vary based on numerous factors including adherence to treatment plans, lifestyle factors, and individual physiology.

13. Privacy and Confidentiality

Your privacy is important to us. We comply with HIPAA and all applicable privacy laws. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal and health information.

14. Termination of Services

We reserve the right to terminate or refuse services if:

• You fail to comply with treatment plans or instructions
• You engage in abusive or threatening behavior toward staff
• You repeatedly miss appointments without notice
• You provide false or misleading information
• Payment obligations are not met
• Continuing treatment would not be in your best medical interest

15. Dispute Resolution

Governing Law: These Terms shall be governed by the laws of the State of Arizona.

Disputes: Any disputes arising from these Terms or our services shall first be addressed through good faith negotiations. If resolution cannot be reached, disputes may be subject to binding arbitration in accordance with Arizona law.

16. Emergency Situations

In case of a medical emergency, call 911 immediately.Our clinic is not equipped to handle emergency situations. Do not use our contact forms, email, or phone lines for urgent medical issues.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. Contact Information

If you have questions about these Terms of Service, please contact us: